There is established within the department of water and sewerage services the position
of billing and collections manager. The duties and responsibilities of the employee
holding the position of billing and collections manager shall be to direct and supervise
the billing and collection section of the department of water and sewerage services
and to plan, organize and give direction to the day-by-day activities of the employees
of the billing and collections section, make special, administrative, daily, monthly
and annual reports on all phases of the billing and collections section, enforce all
regulations in regard to charges for service, be responsible for proper billing and
collection for charge of water and sewerage service, establish proper procedures for
entering new accounts on the records, write letters to consumers explaining policy,
ordinances and charges, plan workload and schedule vacations, schedule days off to
insure smooth operation, review customers' adjustments and refunds and supervise ordering
and maintenance of equipment.
(Prior code § 40-1-3)
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