§ 6.72.435. Taxicab passenger's bill of rights.

A.

All taxicab passengers within the area of the metropolitan government shall have the following rights:

1.

A professional driver who is licensed and knowledgeable about major routes, destinations, and attractions in Nashville and Davidson County;

2.

A driver who knows and obeys all traffic laws and ordinances related to taxicabs;

3.

A driver who speaks and understands English and is courteous providing passenger assistance as well as a safe ride;

4.

A quality taxicab that is mechanically free of problems and is clean both in the passenger areas as well as the trunk area;

5.

Smoke- and incense-free air while in the taxicab;

6.

A silent trip without the driver engaging in personal wireless telephone calls;

7.

Air conditioning and heat upon request;

8.

Direct the destination and the route to be traveled;

9.

The right to refuse to tip; and

10.

A receipt upon request.

B.

Effective December 1, 2004, the information including in subsection A shall be posted in each taxicab in plain view of all passengers, and shall include the telephone number of the transportation licensing commission.

(Amdt. 1 with Ord. BL2004-351 § 1, 2004)